The Wine Institute

IBG is the only company in the industry providing a complete answer to your winery's direct sales needs.

Fulfillment

• Our 110,000 sq. ft. fulfillment center is a comprehensive resource for all of your direct sales fulfillment needs.
• Access as many as 44 states using a combination of Direct and 3-Tier shipping depending on your license type.
• Process all your orders types: tasting room, web, club, allocation and release with 99% accuracy.
• 24/7 online visibility is available through our web Portal for order information, tracking, inventory and financial reports.

Ecommerce

• Strengthen your direct-to-consumer program with an advanced eMarketing platform which offers all of the tools you need to market effectively to your customers.
• Flexible and easy to use, our content management system provides extensive options in merchandising and promotions.
• Drive sales and reduce cart abandonment with a shopping cart designed for the wine industry.
• Our integrations and easy to use administrative features will help you run your business more efficiently.

Sales & Marketing

• Our outbound hospitality service, Call for Wine, supplements your sales and marketing team and extends your winery's hospitality program beyond the tasting room walls.
• Generate sales above what you would achieve through the wine club alone.
• Your consumer database is maintained and updated regularly.
• Sales flow directly to IBG eCommerce and IBG Fulfillment for improved visibility into order history and customer contacts.

Compliance

• Extend your winery's reach with our full compliance offering which includes upfront services, transactional compliance management, and reporting integrations.
• We offer price posting and label registration services to enable 3-Tier shipping, which means maximum reach for your direct-to-consumer program.
• Post transaction compliance reporting capabilities are available via integration with ShipCompliant and various file exports.

Centralized Account Management
At IBG, we pride ourselves on providing the best client service around. Your dedicated account manager is fully trained in all product lines and will work with you from program launch through training, development and support. We’re confident you'll find a committed partner offering dedicated service tailored to your unique needs.

All In One or A La Carte
IBG is the only company in the wine industry to offer eCommerce, Fulfillment and Compliance under one roof. As a result, we can offer substantial savings when two or more of our services are combined. Call us today and discover how we can help.